Our artisans have meticulously packaged your selected fabrics, ensuring each yard is a testament to the quality and elegance synonymous with BYB Merchandise LLP. Track your order’s progress using the provided tracking number, and get ready to unwrap a parcel bursting with inspiration.
Should you have any questions, or concerns, or if there’s anything specific you’d like to share about your delivery experience, our dedicated customer service team is here to assist. Connect with us and let us ensure your experience remains seamless and delightful.
Can I exchange items?
We currently do not offer direct exchanges. The Product is exchangeable only in case if you have received a damaged product or the wrong product against a proper video on unboxing of your order as proof in case of receipt of receipt of wrong or damaged product. We can exchange your order within 7 days of the purchase. We will NOT be able to return your order post 7 days of the purchase.
- Items must be unworn, unwashed, and have original tags attached and returned in their original packaging.
- We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.
- Damaged, defective, or incorrect items must be reported within 7 days of delivery.
- Return drop-offs are not accepted at our DC or corporate office.
The estimated delivery time is approximately 7-10 days based on the pincode.
